Refund & Return

Innerjetix Return and Exchange Policy

At Innerjetix, we are committed to providing high-quality supplements and excellent customer service. If you are not completely satisfied with your purchase, we offer the following return and exchange policy:

1. Exchange Policy 

   You may request an exchange for any unopened items within 15 days of purchase. To qualify for an exchange, the item must be in its original, unopened condition with all seals intact.

2. Non-Refundable Charges  

   Please note that shipping charges and any applied discounts are non-refundable. These amounts will not be credited or refunded as part of the exchange process.

3. How to Request an Exchange  

   To initiate an exchange, please contact our customer service team at 1-888-453-1213 within 15 days of your purchase. Be sure to include your order number and the reason for the exchange. Once approved, we will provide you with the necessary instructions to complete the exchange.

4. Return Shipping  

   Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

5. Processing Time 

   Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your exchange request. Approved exchanges will be processed, and a replacement item will be shipped to you within 7 business days.

6. Exclusions  

   This policy applies only to unopened items. We do not accept returns or exchanges for opened or used products.

Thank you for choosing Innerjetix. We appreciate your business and are here to help with any questions or concerns you may have.

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