NaturesHGH™

Innerjetix Return and Exchange Policy

 

At Innerjetix, we are committed to providing high-quality supplements and excellent customer service. If you are not completely satisfied with your purchase, we offer the following return and exchange policy:

 

1. Exchange Policy  

   You may request an exchange for any unopened items within *15 days* of purchase. To qualify for an exchange, the item must be in its original, unopened condition with all seals intact.

 

2. Non-Refundable Charges

   Please note that *shipping charges* and any *applied discounts* are non-refundable. These amounts will not be credited or refunded as part of the exchange process.

 

3. How to Request an Exchange 

   To initiate an exchange, please contact our customer service team at 1-888-453-1213 within 15 days of your purchase. Be sure to include your order number and the reason for the exchange. Once approved, we will provide you with the necessary instructions to complete the exchange.

 

4. Return Shipping

   Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

 

5. Processing Time* 

   Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your exchange request. Approved exchanges will be processed, and a replacement item will be shipped to you within 7 business days.

 

6. Exclusions

   This policy applies only to unopened items. We do not accept returns or exchanges for opened or used products.

 

Thank you for choosing Innerjetix. We appreciate your business and are here to help with any questions or concerns you may have.

At Innerjetix, we strive to ensure that your order is processed and shipped as quickly as possible. Here’s what you can expect when you place an order with us:

• Order Processing
  Orders are typically processed within 2-5 business days after payment is received. You will receive an email confirmation once your order has been processed and is ready for shipment.

• Shipping Method
  We offer a variety of shipping options at checkout. The shipping method selected will determine the delivery time and cost. Please choose the option that best meets your needs.

• Tracking Your Order
  Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to track the status of your shipment directly on the carrier's website.

• Estimated Delivery Times
  Delivery times vary depending on the shipping method chosen and your location. Please refer to the estimated delivery time provided at checkout for more information.

• International Shipping
  We currently offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply, and these are the responsibility of the customer.

• Shipping Issues
  If you experience any issues with your shipment, such as delays or lost packages, please contact our customer service team at 1-888-453-1213, and we will do our best to assist you.